Getting Into RBC Without Banking Experience: Entry Roles and Screening Steps

RBC posts all roles on its own careers site, reached from rbc.com. Expect an online application, often a recorded video interview or assessment, then live interviews, followed by background and credit checks before an offer is final.

Where are the entry points?

Branches: client advisor and banking advisor roles, which combine service with advice on everyday banking.
Contact centres: phone and chat-based advice roles, some of them remote or hybrid.
Technology and operations: developers, data analysts, cybersecurity and operations staff, concentrated in Toronto.
Students and graduates: co-op terms, summer internships and new graduate programs, usually recruited in the fall for the following year.

Do you need banking experience?

Not for front-line roles. RBC, like the other large banks, hires from retail, hospitality and telecom sales because those jobs build the same skills: listening, explaining and meeting targets. Licensing to sell investments is normally completed after you are hired, with the bank’s support.

What does the RBC hiring process look like?

Create a profile and apply to a specific posting.
Complete any online assessment or recorded interview within the deadline given.
Attend one or two live interviews, which lean on behavioural questions.
Pass reference, criminal record and credit checks. These are standard across Canadian banks.

How should you prepare?

Have examples ready of helping a customer through a problem, handling a complaint, and reaching a goal. For recorded interviews, practise answering aloud in two minutes; you rarely get a second take. A second language is a real asset, and French is required for many roles in Quebec and New Brunswick.

Where do you start with RBC?

Use the Careers link on rbc.com. Then compare other finance jobs and read how to answer behavioural interview questions.

JobsNearMe.ca is an independent job board. It is not affiliated with, endorsed by or hiring on behalf of Royal Bank of Canada. This guide is general information, last reviewed in November 2026. Hiring steps and programs change, so confirm the details on the employer’s own website and apply only through it. No genuine employer charges a fee to apply.